Effective Date 17/07/2026
Last Updated 17/07/2026
Privacy Commitment
At Ampra Energy Group, we value your privacy and are committed to protecting the personal information you provide to us. We collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website or providing your personal information to us, you agree to the collection and handling of your information as outlined in this Privacy Policy.
1. Information We Collect
Full Name; Phone Number; Email Address; Residential or Business Address; Property Address for Works; Details relating to your enquiry or requested services; Photographs or documents you voluntarily provide; Information required to prepare quotations, applications or installations; Website usage information, including IP address, browser type and device information.
2. How We Collect Information
Through our contact form, quote requests, phone, email, social media, when engaged to perform services, warranty registrations, rebate applications and website visits.
3. Why We Collect Your Information
To respond to enquiries, prepare quotations, schedule works, provide services, process payments, register warranties, process rebates, communicate updates, improve our services and comply with legal obligations.
4. Storage and Security
We take reasonable precautions to protect your information using secure cloud-based systems with access limited to authorised personnel.
5. Disclosure of Personal Information
We do not sell or rent personal information. Information may be shared where necessary with electricity distributors, government rebate agencies, accreditation bodies, manufacturers, payment providers, professional advisers, approved subcontractors and regulators where required by law.
6. Cookies and Website Analytics
Our website may use cookies and analytics to improve performance and understand website usage. You may disable cookies through your browser settings.
7. Access and Correction
You may request access to or correction of your personal information by contacting us.
8. Third-Party Websites
We are not responsible for the privacy practices of external websites linked from our website.
9. Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
10. Contact Us
AMPRA ENERGY GROUP
Director: Brock Hawthorn
Email: admin@ampraenergygroup.com.au
Phone: 0411591441
Website: www.ampraenergygroup.com.au
Website Enquiry Form Privacy Notice
By submitting an enquiry through our website, you acknowledge that the personal information you provide will be collected and used by Ampra Energy Group to respond to your enquiry, prepare quotations, provide requested services and communicate with you. Your information will be handled in accordance with this Privacy Policy.